You just bought designer or custom-made furniture and you’re already imagining it at your place. It’s got to arrive at your home or office safely, first, though. One option that you should strongly consider is getting white glove service or white glove shipping, with one of the main reasons being that you’ll likely be happier with the results than if you went with a regular delivery service.
Let’s get the first question out of the way: When people talk about getting white glove delivery, they don’t mean that the movers wear white gloves while doing everything. It’s an added level for a delivery service that goes beyond the norm. Here’s why you should use this for designer and custom-made furniture so that you can get the most satisfaction for the typical extra cost.
You’re Getting a Premium Level of Care
When you use a standard moving service, you’re going to have professionals doing the job. Chances are good that they are going to get everything to the correct destination, and all in one piece, too. But companies that offer white glove delivery will take that professionalism to the next level.
They will make sure to go over every aspect of the move, including finding out what you’re having delivered, the particulars of where it’s being sent, and other things. You’ll also get a more detailed window of when you can expect the delivery to arrive - no having to hang around for four hours checking your phone for messages.
After that, they will set things up so that everything will go smoothly. They will check that all scheduled deliveries
The Workers Will Pay Extra Attention to the Furniture
This type of delivery service starts the very second that you place your order. The experts will create your designer furniture and then that will be pieced together and sent to a storage facility before it’s sent to the final destination. How long it stays in there depends on whether you ordered an expedited delivery or if you could wait for a bit.
But while that furniture is there, the goal is to keep it safe. The workers want to earn your customer satisfaction, so they will double their efforts. How will they do that?
One way that they will do this is to monitor their inventory management to ensure that there’s not going to be any chance that there might be overcrowding in the warehouse. They will be extra careful with their supply chain management. If there is, then something could wind up being pushed against another piece of furniture and subsequently damaged. That’s not going to be the case if you get a white glove delivery service.
The workers that are in the warehouse will be keeping an eagle eye on every single thing that’s there and keep them safe from the time that it first enters the storage area to when it’s loaded onto a delivery truck to when it’s been set in your home or office. They know that it’s their job and they will take extra pride in keeping things looking pristine.
There Will be Minimal Damage Risk
Having a delivery company break something while bringing it over to you is a nightmare for both sides. It’s bad for you because you’d been looking forward to getting this furniture or other piece and now you’re going to have to wait for a new one or for it to be repaired. The company’s reputation is going to suffer since you might leave a negative review about your experience.
When you order white glove service delivery, though, the people will be using specialized equipment to keep everything in place and in one piece. One method the workers will use is wrapping everything in blankets. This will help shield the items from any impact, whether it’s from any other furniture or even the walls of the delivery truck.
They may do other things, like adding padding to certain areas to also minimize any danger of anything breaking. As a result, the furniture will arrive at its new destination in excellent condition. You’ll feel much better once you see them arrive with your purchase.
They Will Assemble and Place The Furniture
Getting new furniture can lead to another stressful thing: assembling and placing it. That’s not a problem if you get white glove services. All of that will be taken care of by the workers.
First, they will ask you where you want the furniture to be set up. They will make sure that there’s sufficient space to put everything. Once they are certain, they will put it together and have it placed perfectly.
This can save you a lot of time and effort along with any possible injuries. These workers know how to assemble the furniture in a way that’s safe for them. Then it’ll be time for the final steps.
They Will Inspect the Furniture
Now that everything’s assembled, the workers will do the final part of the process — inspecting the furniture. They will look it over multiple times to make certain that everything is where it should be and that there are no dents, dings, tears, or holes anywhere. If they find anything, they will explain what they can do to make it right, from a quick repair to a whole new part.
They will show you their findings and have you look at it too. Once you’re all satisfied, then they will leave and you’ll have the furniture that you always wanted. A dream has become a reality.
They Will Give You Enhanced Customer Service
Every company should strive to offer exceptional customer service. They want to have people happy each time, and if there’s any issue, then they should do everything in their power to make sure that it’s fixed. Companies that offer white glove delivery services are helping to take that to the next level.
Professional customer service will include around-the-clock availability. This is especially important when it comes to people who are in different time zones. A client from the West Coast might be irritated if the company goes by East Coast time, which can mean possible lost business. Having third-shift people can be invaluable in helping make sure that the delivery process is a smooth one.
When you give the people at the furniture company your order, you want to know that they’ll provide you with reliable service. The really good ones will treat you like you’re valued and not just a number. There are several different ways they can do this for you.
This added level of customer service can offer things like real-time tracking, which will let you know where your furniture is at all times. That will help you alleviate your concerns about the location of the movers throughout the whole delivery process. This is well worth any additional costs.
They Will Help Enhance the Brand’s Reputation
Furniture stores and designers thrive on their reputation. They want to be known for reliable service by making the best designer furniture and for creating custom things that will fit the customer’s vision. There’s another thing that they can to ensure customer satisfaction:
If you want to make sure that your designer furniture is brought to you in pristine condition and even assembled, the white glove delivery cost is worth it. This is one of those instances where the saying, “You get what you pay for” is true, and the brand will earn its reputation.
You’ll save waiting time. When you buy furniture from certain places and use regular movers, you might have to endure multiple delivery attempts before you get the things that you bought. That’s not the case here — the scheduled deliveries will go off without a hitch.
When you use white glove service, you’ll be guaranteed that the furniture is delivered safely.
The workers will provide reliable service and also leave your place just as clean as it was when they got there. If you do all of your research and find a well-regarded experienced company to move your valuable products, you’ll find that it’s well worth paying for the white glove delivery.
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